How to Hire a Payroll Service Or Switch to a Different One

You have decided that hiring a payroll service is a good idea. You have realized that doing payroll yourself does not add anything to your business that your customers care about. That’s why you’re in business, right? To earn a better living, by serving the needs of your customers. That’s why you’d rather sign the front of the check than the back. You realize that 100% of your time and your energy need to go to adding value to your customer’s experience of your business. If you’ve ever read The E-Myth, you know it is better to work ON your business than IN your business. The rest gets eliminated or outsourced.

First, find out a few things about the service because there are several variations of what makes a payroll service. They fall into two broad categories: full service or online. Full service means you just send them your employee’s hours and they do the rest. Warning: Most “full” services won’t do local taxes; you’re on your own. Most “full” services are not any help on how to get the payroll into your accounting system. Then there is online.

Online means they are giving you access to their software and you are really doing most of the work. I don’t think this saves much effort by you and they charge only a little less. It’s great for them! This is why the big push by most places to get you to go online; it saves them having to do the work. If the idea is to save you time and effort, this fails the test.

You will want to see what their procedures are for input, funding, and output. Input- how do you transmit the hours to them, by phone call, fax, email, spreadsheet? I’ve seen some places that required 10 pages faxed each time because each employee’s entire roster of information is on the faxing form, their pay rate, address, social security number, etc. Not exactly very secure or confidential! If you are trying to keep pay information confidential within your business, this is not the way to do it!

How is the payroll funded? Most services take custody (impound) your money for wages and taxes (regardless of when they are due to be paid) and keep them in their bank account. You should know that ultimately YOU are always responsible for paying the payroll taxes. The big services are audited and bonded and are completely safe. Ask how the money is handled.For more information, go to

Output – what exactly do you get? Ask to see sample reports that come with the paychecks. Is it 15 pages of mumbo-jumbo? Is it understandable if you don’t happen to be a CPA? Now, how exactly do you get the payroll “booked” into your accounting system? What about special reports, do they charge extra, and whom do you call for those? Do they do local taxes? (The withholding AND the quarterly returns?)

Payroll Services

Finally, do they mail you the paycheck package, how much? Or, do you have to go pick it up? Will they deliver? (Most won’t). Alternatively, do you have to print out all your own checks because you chose the online payroll?

These are the major considerations/questions to ask. Oh, one more thing. In general, are they nice people to deal with? This can be hard to find out. Ask around and find people who have dealt with the company you are considering. Some payroll services are really horrible to have to deal with; they blame you in every case if an error occurred, they may be hard to reach by phone, just voicemail, and you don’t actually know if they got your instructions/messages. I just added a client who switched from a local service and as a parting gift, the old payroll service mailed him a $250+ bill saying they had reviewed large his account and realized they hadn’t charged him for certain things in the past.  Wow! Nice people! Check the reputation if you can, it’s very important.


Why Should You Outsource Payroll

Using payroll services in Australia might be a great option. This is because this is the one thing that every company and business need to get done. And, this is also one of the hardest things that you can try to manage, especially if you don’t have any payroll experience. Here are some of the most essential reasons why you should outsource your payroll service:

Will have fewer errors done with hiring the service

The one thing that every business owner knows is that with payroll, there is always the risk of some errors. Errors that will ensure that the employees are not getting the right amount of money, or that the business is losing money because too much money was spent on salaries.

However, when you’re going to make sure of payroll services, you will not need to worry about some of these errors. The personnel at the payroll services are experienced and know exactly how to do the payroll. There will be less chance of any errors slipping through when they are doing your payroll at the end of each month. Find out more information in this site :

Will have expertise of experienced and qualified people

Another important and vital benefit when you’re using payroll services in Australia is the fact that you’re going to have the expertise of these personnel, that is something that you won’t get from just hiring anyone to work in the business and doing the payroll.

They will be able to give you important advice when you’re in need of it, and they will make sure that you can go to them, when you might have any questions about the payroll and the services that they provide. This is one of the reasons why most businesses should make use of these payroll services.

Reduce some of the risks that payroll can have

When you or someone with less experience is doing the business’s payroll, there are always some risks involved. Risks where people are asking for more overtime than what they have worked for; or even paying the administrative officer for giving them more salary than agreed in their contracts. Check here.

This really happens in some businesses, and it can be prevented to outsource the payroll to an experienced payroll service in Australia. This will reduce the risks and will ensure that all your workers are getting paid for the time that they really worked.

Save time and money

The business will even save some time and money when they are outsourcing the payroll services to a payroll service in Australia. This is because the business doesn’t need to have updated payroll software and a qualified administrative person to manage the payroll at the end of each month.

There are so many reasons on why you and your business should outsource the payroll to another company. You will have peace of mind that the payroll is handled by someone with experience and that will not provide much error. It is always best for any company or business to outsource their payroll to a payroll service in Australia.